Shipping and Payments

Shipping Within Australia
Returns and Exchanges

Orders received before 12.00 pm midday are shipped on the same day wherever possible.
Deliveries within Victoria take approximately three to five days to delivery time and interstate packages generally take five to ten days.

You will receive an email from us as soon as your order has shipped. Please check your junk folder (just in case) to make sure you receive this email. In the case of parcel post deliveries you will also receive an Australia Post tracking number.

If you require Express Post shipping, please contact us before you place the order and we will send you a Paypal invoice for the items that includes express post shipping charges.

If you would like to return an item and receive a refund,or exchange it for another item you are most welcome to do so within 30 days of your receiving your item. Please contact us through our contact page, just to let us know of your intentions.

Please ship the unused and undamaged item back to us. It would be deeply appreciated if you use the original packaging to ensure that the stencil or stencil film arrives in undamaged condition. We will send you a refund through PayPal as soon as we receive the package at our end.

We don't charge a restocking fee for exchanges but you are responsible for the cost of return shipping and the shipping of the new order. .

We are more than happy to ship to your part of the world.

Generally, international shipping prices vary between $7.00 AUD and $20.00 AUD for many of the stencils and stencil films on our catalogue. Ultimately the price will depend on the total weight and size of the items ordered.

Please contact us through the contact page for a quote on shipping to your region.

Shipping (International)
Payments

We accept PayPal payments exclusively at this moment. If you don't have a PayPal account you can still pay using the PayPal payment gateway with your credit or debit card.

Shipping Prices (Within Australia)
Purchase Value
Shipping Cost

$0.01     to     $14.99                       $3.00 AUD
$15.00     to   $39.99:                      $7.00 AUD
$40.00   to   $99.99:                      $10.00 AUD
$100.00 to $100.9:                       $24.80 AUD
$200.00   and   up                         $28.00 AUD